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Privacy Policy

Autumn's Privacy Policy describes how Autumn collects, uses, and shares your personal information.

This Privacy Policy explains your choices surrounding how we use your personal information, including how you can object to certain uses of the information and access and update certain information.

Here are some important definitions to help you understand our terms and this privacy Policy:

Autumn and our relevant affiliates are referred to as “Autumn,” “we,” “us,” and “our.”

Our public websites, including onAutumn.com, are referred to as the “Website.”

Our online software-as-service platform including any related APIs provided by Autumn, together with all related mobile and desktop applications are collectively referred to as the “Services.”


001 Personal Information

We collect personal information when you provide it to us, and when you use our Website as further described below.

A. Information You Provide to Us

Account Creation: When you create an account, we collect information such as your name, email address, password, and location.

Your Communications with Us: We collect personal information from you such as email address, phone number, or mailing address when you request information about our Services, register for our newsletter, request customer or technical support, or otherwise communicate with us. We also collect the contents of messages or attachments that you may send to us, as well as other information you choose to provide, and that may be associated with your communications.

Payment Information: When you purchase a subscription to the Services, we will collect payment information allowing you to pay us. We use third-party payment providers to process payments on the Services. We may receive information associated with your payment information, such as billing address and transaction information, but we do not directly store payment information on the Services.

B. Information from Other Sources

We may obtain information about you from other sources, including through third-party services. For example, if you access our Website through a third-party application, such as a third-party login service, we may collect information about you from that third party that you have made available via your privacy settings. This information is used to make the Website work properly. Autumn will not use this data for any other purpose.

002 How we use your information

We do not sell your personal information. We do not share your personal information with third parties for them to market or advertise their products to you.

We use your personal information for the following purposes:

Provide the Services or Requested Information, such as:

  • Identifying and communicating with you and marketing materials;
  • Managing your information;
  • Processing your payments and otherwise servicing your purchase orders;
  • Responding to questions, comments, and other requests;
  • Answering requests for customer or technical support.

Server Administrative and Communication purposes, such as:

  • Sending communications about new product features, promotions, and other news about Autumn;
  • Authenticating and verifying individual identities;
  • Communicating with you about your account, and Privacy Policy changes;
  • Preventing and prosecuting potentially prohibited or illegal activities;
  • Enforcing our agreements; and
  • Complying with our legal obligations

Consent

We may use personal information for other purposes that are clearly disclosed to you at the time you provide personal information or with your consent.

003 Your Choices

General: You may have the right to object to or opt out of certain uses of your personal information.

Email Communications: If you receive an email from us and do not want to receive future emails from us, you can use the unsubscribe link found at the bottom of the email to opt out of receiving future emails.

004 Your Privacy Rights

Depending upon your location and in accordance with applicable laws, you may have the right to:

  • Access personal information about you consistent with legal requirements. In addition, you may have the right in some cases to receive or have your electronic personal information transferred to another party.
  • Request Correction of your personal information where it is inaccurate or incomplete.
  • Request Deletion of your personal information, subject to certain exceptions prescribed by law.
  • Request Restriction or Object to Processing of your personal information.
  • Do not be Discriminated Against by us for exercising your privacy rights.

If you would like to exercise any of these rights, please contact us as set forth below. We will process such requests in accordance with applicable laws. To protect your privacy, we will take steps to verify your identity before fulfilling your request, such as by requiring you to submit your request via your account.

005 Data Retention

We store the personal information we receive as described in this Privacy Policy for as long as you use our Website or as necessary to fulfill the purpose(s) for which it was collected,  resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, enforce our agreements, and comply with applicable laws.

006 Security of your information

We take steps to ensure that your information is treated securely and in accordance with this Privacy Policy. Unfortunately, no system is 100% secure, and we cannot ensure or warrant the security of any information you provide to us. To the fullest extent permitted by applicable law, we do not accept liability for unauthorized disclosure.

By using the Website or providing personal information to us, you agree that we may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the Website. If we learn of a security system breach, we may attempt to notify you electronically by posting a notice on the Website, by mail, or by sending an email to you.

007 Third-Party Websites/Applications

The Website may contain links to other websites/applications and other websites/applications may reference or link to our Website. These third-party services are not controlled by us. We encourage our users to read the privacy policies of each website and application with which they interact. We do not endorse, screen or approve, and are not responsible for, the privacy practices or content of such other websites or applications. Visiting these other websites or applications is at your own risk.

008 Children's Information

The Website is not directed to children under 13 (or other age as required by local law), and we do not knowingly collect personal information from children. If you learn that your child has provided us with personal information without your consent, you may contact us as set forth below. If we learn that we have collected a child’s personal information in violation of applicable law, we will promptly take steps to delete such information and terminate the child’s account.

009 Supervisory Authority

If you are located in the European Economic Area or the UK, you have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal information violates applicable law.

010 Changes to Our Privacy Policy

We may revise this Privacy Policy from time to time at our sole discretion. If there are any material changes to this Privacy Policy, we will notify you as required by applicable law. You understand and agree that you will be deemed to have accepted the updated Privacy Policy if you continue to use the Services after the new Privacy Policy takes effect.


Contact us:

If you have any questions about our privacy practices or this Privacy Policy, please contact us at:

64 Robots 101 N Haven St 3rd floor, 
Baltimore, 
MD 21224, United States